About Us

Learn more about our commitment to your health

Professional pharmacist at Roundwell Pharmacy

Your Trusted Local Pharmacy

For over 30 years, our pharmacies have been proud to serve the local community with dependable, patient-centred care. We provide a full range of NHS services, along with specialist support in weight management, travel vaccinations, and flu and COVID-19 immunisations. Our experienced team is committed to offering safe, reliable, and convenient healthcare, always putting you and your family first.

Our team includes fully qualified pharmacists, a nurse and knowledgeable counter assistants dedicated to offering expert guidance in a welcoming environment. We take the time to get to know our patients, offering tailored care that supports your health and wellbeing.

Why Choose Us

Experienced Pharmacists

Our qualified pharmacists are committed to your health and wellbeing, providing expert pharmaceutical care.

Quality Service

We provide the highest standard of pharmaceutical care, ensuring safety and efficacy for all our customers.

Personal Care

Every customer receives individual attention and personalised healthcare advice tailored to their needs.

Trusted Partner

Building long-term relationships with our community through reliable and professional pharmaceutical services.

Pharmacist helping customer at counter

Our Values

Community First

We're deeply rooted in the local community, building relationships that support both individual health and community wellbeing.

Accessible Healthcare

Making quality healthcare advice and services available to everyone without long waits or impersonal service.

Trust and Compassion

Offering discreet, compassionate care where your concerns are listened to and respected.

Reliable Expertise

Our pharmacists provide trusted, up-to-date professional advice you can count on.

What Our Customers Say

TESTIMONIALS

What customers feedback

Visited here on a Sunday. Great advice from the pharmacist and team. Very convenient to find somewhere open on a Sunday afternoon with a friendly face and helpful nature.

- Trishna Dhobi

I love how good the staff are here. They deal with a lot of people who aren't always their best state of minds but always keep calm and give a great service.

- Thomas Raby

I came here after the onset of sudden deafness in one ear. Couldn't hear a thing. On examination I was told one ear was blocked completely, the other, not far off. It was helpful that the equipment allowed me to see inside my own ears so it was obvious they needed doing.

- JMY Young

I visited Roundwell due to my tonsillitis, and I must commend the pharmacy staff, particularly the Pharmacy First Lady, for their exceptional assistance. I was attended to promptly and efficiently, which was a welcome relief compared to the challenges of securing a doctor's appointment. Their friendly demeanor and willingness to go the extra mile made a significant difference in my experience.

- Candy Skuse

Ready to Experience Better Healthcare?

Visit us today and discover why Roundwell Pharmacy is the trusted choice for healthcare in our community. Our friendly team is ready to help with all your pharmaceutical needs.

Address: 27 Dr Torrens Way, New Costessey, Costessey, Norwich NR5 0GB

Phone: 07480 101228